Privacy Policy

Overview

Air Turbulencia ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit airturbulencia.com, request a quote, or contact us about heating and cooling services in the Tampa Bay area, and how we use and protect that information.

Information We Collect

• Contact details you provide. Name, email, phone number, service address, and any message or service details you submit through our contact form.
• Communication records. Notes from phone calls, texts, or emails so we can follow up on your request.
• Technical data. Standard server logs (IP address, browser type, referring URL, pages visited) used to keep the site running and secure.
• Cookies and similar technologies. Limited cookies for site functionality and aggregate analytics. No cross-site advertising trackers are loaded on this site.

How We Use Your Information

• Respond to quote requests and schedule service appointments.
• Send appointment confirmations and follow-up communications about work we performed.
• Improve the website, troubleshoot issues, and protect against fraud or abuse.
• Comply with applicable laws and respond to lawful requests from authorities.

We do not sell or rent your personal information.

Service Providers

We use a small number of trusted vendors to operate the site, including a hosting provider (Cloudflare Pages), a transactional email service to deliver form submissions, and a CAPTCHA service to block automated spam. These providers are bound to use your information only to provide the services we have contracted them for.

Data Retention

We keep contact-form submissions and customer records only as long as needed to provide service, handle warranty claims, and meet our legal and tax obligations. Server log data is retained for a short period for security and diagnostic purposes.

Your Choices

You can request a copy, correction, or deletion of personal information we hold about you by emailing contacts@airturbulencia.com. You can also opt out of any non-essential email communications at any time by replying with "unsubscribe."

Children's Privacy

This site is intended for adults arranging home or commercial HVAC services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact

Questions about this policy? Reach out to us:

Air Turbulencia Inc
4023 W Cayuga St, Tampa, FL 33614
(813) 815-1234
contacts@airturbulencia.com